Case Study: Massage Envy Hawaii achieves rapid growth and compliance peace of mind with ProService Hawaii

Massage Envy - Customer Case Study

Massage Envy Hawaii, founded by former bankers Lari Jarvis and Nathan McFarland, set out to bring the brand to Hawaii and quickly grew into a five-location operation. As they expanded, they found their time stretched too thin to manage payroll, HR compliance, and labor-law requirements while maintaining the high standards they wanted for the business. They turned to ProService Hawaii for help with payroll, benefits, compliance filing, and safety and risk management.

ProService Hawaii provided a customized solution rather than a one-size-fits-all system, handling payroll with meticulous detail, creating customizable reports, and supporting the company with low-cost 401(k) benefits and responsive customer service. The result was less administrative burden and more time for the owners to focus on growth and operations. Massage Envy Hawaii now employs more than 165 people and serves over 8,000 customers across five spas, benefiting from ProService Hawaii’s ongoing support and compliance expertise.

Massage Envy

Lari Jarvis

Co-owner