Case Study: Club Rehab achieves worry-free compliance and growth with ProService Hawaii

Club Rehab - Customer Case Study

Club Rehab is a Big Island physical therapy and health club business that grew from a one-person operation into a multi-location practice with more than 30 employees. As the team expanded, founder Gordon Dong needed help managing HR administration, onboarding, training, and compliance with state and federal labor laws, so he turned to ProService Hawaii for HR support.

ProService Hawaii provided Club Rehab with ongoing HR expertise, employee training, payroll and compliance support, and guidance on handling employee issues properly and professionally. The partnership helped Club Rehab stay compliant, weather the 2008 financial crisis, and keep the business focused on patient care. Today, Club Rehab operates two thriving facilities in Kona and Kainaliu, continuing strong after 25 years with ProService Hawaii as a long-term partner.

Club Rehab

Gordon Dong

Founder