Case Study: eXp Realty achieves safer, faster closings with Propy Title

eXp Realty secures 10/10 closings with Propy

The customer, eXp Realty agent Sissy Echevarria, faced a high-pressure challenge during a closing when a seller unexpectedly demanded she sign a new release while she was driving, creating a dangerous and coercive situation. The vendor, Propy, provided its Propy Title service to help resolve this critical moment.

Propy's solution combined immediate human support from its team with its blockchain-powered platform. A Propy Title representative provided real-time guidance to safely complete the signing, de-escalating the risk. The technology streamlined documentation, reduced errors, and provided a secure, transparent record. The result was a successfully controlled outcome, with the customer rating the transaction's security and transparency a perfect 10 out of 10 and emphatically recommending Propy.

eXp Realty