Case Study: Silver Chain achieves automated budgeting and instant reporting with Prophix Software

Revitalizing the Budgeting Process for Silver Chain

Silver Chain is an Australian not‑for‑profit that delivers in‑home health and aged care to more than 100,000 people (about 2 million care hours annually) and employs roughly 4,100 staff. The finance team struggled with an Excel‑based process that required compiling spreadsheets and exports from multiple tools, causing significant month‑end delays and heavy manual effort.

With Forest Grove’s implementation support and Prophix’s CPM software, Silver Chain automated budgeting, report creation and distribution, enabling one‑click reporting. The solution reduced consolidation and consultant dependency, freed accountants to spend time on financial analysis, and improved capacity for strategic decision‑making.

Silver Chain

Clinton Bright

Finance Project Specialist