Case Study: Kintetsu World Express, Inc. achieves faster dispatch and higher productivity with Prophesy Transportation Solutions

Kintetsu World Express, Inc. - Customer Case Study

Kintetsu World Express, Inc., a Mississauga-based subsidiary serving Canada, trans-border and Mexico with over 300 employees, needed to replace a slow, limited dispatch system that hindered growth and searchability. Decision makers John Fazio and Mohamed Aziz selected Prophesy Transportation Solutions’ web-based ProphesySeries OnDemand to provide a faster, more user-friendly dispatch and customer-facing platform.

Prophesy Transportation Solutions implemented ProphesySeries OnDemand (including the Carrier version plus PC*Miler, Prophesy TaxTally and upgraded Track & Trace) and provided web training and video tutorials. The solution enabled quicker dispatching, easier rate searches, streamlined document exchange (document imaging) and robust customer tracing, resulting in measurable productivity gains and greater customer flexibility; Kintetsu reports faster operations and plans to expand its use of Prophesy products.

Kintetsu World Express, Inc.

John Fazio

Corporate Marketing Manager