Case Study: Custom Pine Straw achieves faster payroll and streamlined dispatch with Prophesy Transportation Solutions

Custom Pine Straw - Customer Case Study

Custom Pine Straw, a national supplier of baled pine straw operating a 49‑truck fleet, relied on spreadsheets and paper for dispatching, payroll, and fuel tax reporting, which made routine operations slow and error‑prone. To modernize these processes, owner Larry Thompson first adopted Prophesy Transportation Solutions' Prophesy TaxTally for fuel tax reporting and then evaluated Prophesy Dispatch (DispatchSeries) to address dispatch and accounting integration.

Prophesy Transportation Solutions implemented Prophesy Dispatch with a QuickBooks interface and additional modules for fuel‑card import, commercial mileage/routing, and driver qualification records, and provided hands‑on training at the University of Prophesy plus remote technical support. The outcome: a major reduction in quarterly fuel‑tax processing time, payroll time cut from two full days and three steps to one morning (by 11 a.m.) in a single step, and a significantly improved dispatching and accounting workflow supporting Custom Pine Straw’s continued growth.

Custom Pine Straw

Laurie Nazworth

Office Manager