Case Study: LINK Living creates a better customer experience with PropertyMe

LINK Living cuts month-end reconciliation to a few minutes with PropertyMe

LINK Living, a boutique property management agency in Brisbane, aimed to build a business entirely focused on creating the best possible customer experience for tenants and landlords. Their challenge was to move away from inefficient, outdated processes and utilize technology that would put their clients first and help supercharge their growth. They chose to implement PropertyMe's property management platform to achieve this.

PropertyMe provided a comprehensive solution that streamlined LINK Living's operations. The agency utilized PropertyMe's Inbox for all communications, the Inspections feature for condition reports, and MePay for real-time payment recording. A key benefit was the Bank Feeds feature, which allowed for daily account reconciliation in minutes instead of hours, drastically reducing admin time and downtime. According to Director Brad Minhinnick, PropertyMe helped the team work on the business instead of in it, ultimately supercharging their growth and helping them maintain a perfect 5-star Google rating.

LINK Living