Case Study: HomeRiver Group achieves 30% maintenance revenue growth and 20% headcount reduction with Property Meld

HomeRiver Group - Customer Case Study

HomeRiver Group, a multi-market property management firm, faced growing maintenance inefficiencies and costly workarounds that limited scale. Needing a systemized, integrated solution that could replace manual copy/paste workflows and grow with their business, they evaluated and ultimately adopted Property Meld, a maintenance coordination and automation platform with API integration to their operating software.

Property Meld automated tenant communications and scheduling, integrated with Rent Manager, and centralized maintenance across three markets. As a result, HomeRiver Group increased maintenance revenue 30% year over year, reduced headcount by 20%, and raised average daily work orders from about 6 to 10—speeding tenant scheduling from days to minutes and improving technician productivity and visibility. Property Meld’s automation and API integration delivered the measurable efficiencies and growth they needed.

HomeRiver Group