Case Study: Beaufort Rentals achieves streamlined maintenance and higher tenant satisfaction with Property Meld

Beaufort Rentals - Customer Case Study

Beaufort Rentals, a property management company in Beaufort, SC led by Matthew Flewelling, faced chronic disorganization, constant tenant complaints, inefficient in-house maintenance scheduling, and resulting revenue leakage. After vetting options and valuing Rent Manager integration, they selected Property Meld for its ease of use and superior communication features.

Property Meld delivered a maintenance scheduling and in-portal communication solution—scheduling, reminders and follow-up—that dramatically reduced tenant calls and made work visible across the team. With two full-time maintenance technicians serving 500+ tenants, Beaufort Rentals avoided hiring another maintenance coordinator, employee turnover fell to 0, tenant review scores improved, and overall operational efficiency and ROI increased thanks to Property Meld.

Beaufort Rentals

Matt Flewelling

Beaufort Rentals