Case Study: TZM Realty achieves remote property management and workflow automation with Property Matrix

A Property Matrix Case Study

TZM Realty launches Property Matrix in less than 2 weeks and automates 20+ processes

TZM Realty, a New York City-based property management firm, faced significant challenges with its outdated software, which lacked remote access, customizable reporting, and online services for tenants. Needing to quickly adapt to a remote work environment and automate manual processes, the company turned to Property Matrix for a modern, cloud-based property management solution.

Property Matrix implemented its software, enabling TZM Realty's entire staff to work remotely and automating over 20 daily and monthly processes. The solution provided an integrated tenant portal for online payments and communications, along with powerful customizable reporting. As a result, tenants now pay online instead of by check, communication response times have improved, and the transition to the new system was completed in less than two weeks.


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