Propel
43 Case Studies
A Propel Case Study
Savant Systems, a leader in smart home and power solutions, faced the challenge of managing a diverse and growing product portfolio across multiple teams and distribution channels. To maintain its fast pace of innovation and deliver a seamless customer experience, Savant needed a scalable system to unify its processes after acquiring GE Lighting. They turned to Propel to help integrate their systems and improve collaboration.
By implementing Propel's solution, Savant connected its product and customer records on a shared platform. This integration from Propel resulted in a 74% reduction in e-commerce time to market, a 50% reduction in order-entry labor, and a 35% increase in revenue over two years. The company also decreased customer service calls by over 1,000 hours annually through improved self-service tools.