Propel
43 Case Studies
A Propel Case Study
Propel Software helped MicroLumen, a global leader in medical tubing manufacturing, overcome significant efficiency shortfalls. The company's manual, paper-based quality operations, including training and CAPA processes, were cumbersome and error-prone, leading to low compliance rates as they struggled to support a growing customer base of over 1,000 OEMs worldwide.
By implementing Propel's cloud-based solution, MicroLumen automated its compliance process management with customized workflows and automated reminders. This provided clear data visibility and streamlined operations. As a result, Propel helped increase training compliance from 45% to 100% within just 14 days and improved CAPA response compliance from 60% to 98% within six months, ensuring consistency and reducing the risk of non-compliance.