Case Study: Inari Medical achieves faster complaint resolution with Propel

Inari Medical shortens complaint resolution and change order cycle times with Propel

Inari Medical, a medical device company focused on treating venous diseases, faced unsustainable paper-based processes as it rapidly grew. To manage change orders, training, and customer complaints, it needed a highly traceable digital platform that could integrate its QMS and PLM systems with its ERP.

Propel provided Inari Medical with a flexible, integrated solution that unified product and quality records. This gave the company real-time visibility into components and complaints, enabling faster resolution. With Propel, Inari Medical shortened its overall cycle time for change orders, decreased document control process time, and improved complaint resolution.

Inari Medical