Case Study: MaryRuth’s achieves 100% product traceability with Propel QMS

Automating Business Processes with 100% Product Traceability

MaryRuth’s, a family-run wellness company with a portfolio of 200+ vitamins and supplements, needed a better way to support growth and changing business processes. Its existing quality management system could not keep up with its rapidly evolving workflow, and the company wanted centralized document storage, revision control, approval workflows, reporting, and real-time data access. MaryRuth’s turned to Propel for a QMS to reduce manual work and improve efficiency.

With Propel’s QMS, MaryRuth’s created a secure, centralized system for product documents, laboratory records, and a formula library, all built on the Salesforce platform. The company used the system to manage real-time product data, support stability and shelf-life reporting, and improve communication across the supply chain. Propel helped MaryRuth’s achieve 100% traceability throughout the product lifecycle and gave the team faster access to critical information.

MaryRuth's

Diana Sehawneh

Quality Project Coordinator