Case Study: a global retail client unlocks $1 billion in labor spend with Propeller

Global Retail Client unlocks $1 billion in labor spend with Propeller

A global retail client lacked visibility into $1 billion in labor spend and struggled with workforce productivity and compliance risk. Their global implementation of a UKG workforce management solution was halted due to leadership turnover, poor communication, and missed requirements, affecting 25,000 employees. They sought external support from Propeller to rescue the project.

Propeller rebuilt the project team, remodeled user acceptance testing, and adjusted training for each country's unique needs. Their consultants provided full-time project leadership for four years, successfully rolling out the solution across six continents. Propeller's efforts unlocked visibility into the $1 billion labor spend, mitigated compliance risk, and increased productivity and employee satisfaction for the global retailer.