Case Study: LexisNexis ThreatMetrix achieves dramatic fraud and chargeback reduction with ProPay

ThreatMetrix/ProPay Partnership Supports Secure Global Credit Card Processing, Reducing Fraud and Chargebacks

LexisNexis ThreatMetrix faced a rising tide of payment fraud and chargebacks that threatened merchants and direct-selling distributors. To secure global credit card processing and stop fraudsters creating accounts with stolen credentials, the customer worked with vendor ProPay, leveraging ProPay’s TSYS Guardian CyberShieldsm augmented by ThreatMetrix Digital Identity Intelligence to detect high‑risk transactions in real time.

ProPay implemented monitoring for key fraud patterns, using ThreatMetrix’s digital identity signals to pinpoint anomalies and block fraudulent orders. Within a month fraud fell nearly 50%, chargebacks dropped from a peak of $900K/month to just over $10K/month, the client was removed from a Fraud Monitoring Program (avoiding a $50K fine), and over 600 fraudulent orders were blocked—saving more than $1M.

LexisNexis ThreatMetrix