Case Study: Jacksonville Port Authority (JAXPORT) adds $90,000 in one year with Propark Mobility

A Propark Mobility Case Study

Preview of the Jacksonville Port Authority (jaxport) Case Study

Jacksonville Port Authority adds $90,000 in one year with Propark Mobility

The Jacksonville Port Authority (JAXPORT) faced significant challenges at its passenger cruise terminal, including an 11% revenue loss per transaction, slow dial-up credit card terminals, and long customer wait times. Seeking a modernized parking management solution, JAXPORT partnered with Propark Mobility to streamline operations and safeguard revenue.

Propark Mobility implemented its netPark Mobile Valet System units and helped launch a new reservation website for the customer. This solution cut customer transaction time in half, reduced wait times, and improved revenue control. In its first year, Propark's services added $90,000 to JAXPORT's bottom line, with ROI expected to exceed $100,000 in subsequent years.


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