Case Study: Full-Service Printing and Graphics Company expands customer base and cuts software costs with Propago

This printer replaced two outdated systems with Propago, opening a path to new customer

The Full-Service Printing and Graphics Company, a $24M full-service commercial print firm founded in 1981, needed a new web-to-print platform after two legacy solutions proved inadequate—one was robust but bloated and expensive, the other too basic and lacking key features such as an MLS data feed required to win a large real estate client. They chose Propago to provide a “just-right” middle-ground platform that could meet their flexibility, functionality, and pricing needs.

Propago implemented a flexible, user-friendly web-to-print solution with strong reporting, customer-facing administrative tools, and hands-on support that replaced the two older platforms. The switch with Propago expanded the company’s customer base by 50%, reduced software costs by 40%, and cut time spent seeking support by 60%, enabling the printer to pursue new customers and opportunities its previous systems could not serve.