Case Study: Marketing Fulfillment Provider achieves 50% customer growth and 40% labor reduction with Propago

How this fulfillment provider has made Propago a core component of their operations and sales strategy

The Marketing Fulfillment Provider, an on‑demand marketing and printing fulfillment partner with 40 years of industry experience and $750,000 in annual revenue, faced legacy systems that lacked versatility, integration and ease of use. They needed a web‑based solution offering on‑demand fulfillment, flexible integrations, complete reporting and granular portal control, and engaged Propago to provide a customizable portal‑based fulfillment platform.

Propago delivered fully customizable customer portals, robust integration capabilities, intuitive portal management and reporting tools that became the company’s primary sales tool. As a result of Propago’s platform the customer base grew 50%, labor touchpoints were cut (a reported 40% labor reduction), invoicing and order fulfillment were simplified, and Propago now captures new sales and reduces costs across multiple departments.