Case Study: Top 30 U.S. Printing Provider cuts labor costs 40% and streamlines its tech stack with Propago

A Propago Case Study

Preview of the U.S. Printing Provider Case Study

How a Top 30 Printer replaced multiple outdated systems with one complete solution

U.S. Printing Provider, a Top 30 U.S. printing company (~$250M annual revenue, locations in 12 states), had accumulated a patchwork of tools and systems that created high developer and support costs, poor user experiences, limited client autonomy, and training/licensing overhead. To streamline its technology stack, the company chose Propago and its Propago Platform to replace outdated systems with a single, more flexible solution.

Propago migrated multiple systems onto the Propago Platform, enabling client self‑service, highly configurable front‑ and back‑end management, robust reporting, and responsive vendor support. The switch delivered measurable impact: a 40% reduction in labor costs, fewer client support requests, significant savings on development, integrations, licensing and training, and improved client satisfaction—helping Propago’s platform boost the company’s bottom line and internal culture.


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U.S. Printing Provider

Patricia

Director of Technology Strategy


Propago

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