Case Study: Riverbed achieves rapid phishing protection and reduced email fraud with Proofpoint

Riverbed Technology Controls Phishing and Fraudulent Business Emails With Proofpoint

Riverbed Technology, a global leader in digital experience monitoring serving more than 30,000 customers, faced an aging email security platform that left its 1,700 users exposed to phishing, business email compromise and other fraudulent messages. The legacy solution required heavy manual effort—phishing campaigns could take a week to resolve—and Riverbed needed better protection, stronger internal security practices, and clearer accountability to management.

Riverbed upgraded to Proofpoint’s suite (Email Protection, Targeted Attack Protection, Threat Response Auto‑Pull, Email Fraud Defense and Security Awareness Training) with Professional Services support. The deployment enabled DMARC across ~650 domains, cut investigation and remediation from days to minutes (typical analyses now take ~30 minutes), and drove phishing click rates down from 30% to about 8%, giving Riverbed AI‑powered defenses and a stronger security culture.

Riverbed

Eddy Liang

Security Operations Manager