Case Study: Mississippi Department of Child Protection Services achieves faster e-discovery and regulatory compliance with Proofpoint

Proofpoint Helps Mississippi Child Protection Services Meet Regulatory and E-Discovery Requirements

The Mississippi Department of Child Protection Services (MDCPS) is the state’s lead child welfare agency, charged with protecting children and supporting families. Because its frontline workers rely on 24/7 access to critical tools, the IT team must maintain nonstop application availability while also meeting records-retention and public‑records/FOIA requirements. MDCPS found its built‑in Microsoft 365 archiving and e‑discovery tools slow, manual, and prone to soft‑delete complications, which distracted IT from supporting field staff.

MDCPS deployed Proofpoint Intelligent Compliance solutions—including Proofpoint Archive and Proofpoint Discover—providing cloud archiving, fast built‑in search, legal hold and case management. The new platform made e‑discovery accessible to nontechnical users, cut e‑discovery response time by more than 50%, improved search accuracy for insider‑threat investigations, and freed IT to focus on business continuity and supporting frontline child‑protection efforts.

Mississippi Department of Child Protection Services

Michael Pantin

Chief Information Officer