Case Study: Pinnacle Capital Mortgage achieves 80% faster email tracking and stronger email security with Proofpoint Enterprise Protection

Pinnacle Capital Mortgage - Customer Case Study

Pinnacle Capital Mortgage, a mortgage lender based in Roseville, CA, was relying on an on‑premises email security system but lacked IT bandwidth to manage rising maintenance and power costs. With many transactions involving large, sensitive attachments, the company needed a cost‑effective, flexible solution that provided inbound/outbound protection, encryption for compliance, and faster, more reliable email tracking to find dropped messages and prevent virus exposure.

PCM deployed Proofpoint Enterprise Protection on a dedicated virtual appliance (private cloud), gaining unified anti‑spam/anti‑virus, policy enforcement, single‑click email tracking and real‑time reporting. The new system cut email‑tracking time by 80% (from about an hour to five minutes), reduced IT involvement and support calls, and gave PCM greater visibility, control and simplified maintenance of its email security.

Pinnacle Capital Mortgage

Colin Weiner

System engineer