Case Study: Medical Device Company protects operations and saves time with Proofpoint

Medical Device Innovator Teams With Proofpoint to Protect Operations and Save Time

A global medical device innovator with about 8,000 employees across 20+ locations faced growing email threats—phishing, credential harvesting and spoofing—while its existing email security was difficult to manage, time-consuming, and left the IT team reacting to incidents instead of preventing them. The company also identified gaps in its security awareness training and needed to reduce manual processes so staff could focus on higher-value work.

The organization implemented Proofpoint’s integrated email and awareness suite (Email Protection, TAP, TRAP, CLEAR, Email Fraud Defense, Domain Discover, and Security Awareness), automating detection, remediation, DMARC visibility and virtual takedowns. The result: real-time threat visibility, a drop in monthly incident tickets from roughly 800–1,000 to under 150, stronger protection for high-risk users, mandatory quarterly training, and significant time savings that enabled a more proactive security posture.