Case Study: Leading AI Company secures email, reduces risk, and streamlines operations with Proofpoint

Innovative AI Leader Manages Risk and Streamlines Operations With Proofpoint Email Security

An industry-leading conversational AI company that serves 75% of the Fortune 100 and supports 77% of U.S. hospitals needed to secure its email channel to protect its brand and meet compliance requirements. IT faced risks from ad-hoc SMTP relays and third-party apps, increasing exposure to malware and sender impersonation while creating manual processes and poor visibility into outbound mail flows.

The company deployed Proofpoint Secure Email Relay and Proofpoint Email Fraud Defense to centralize and authenticate outbound email, enable DKIM/DMARC policies, and stop unauthorized senders. The solution closed email security gaps, protected transactional messages and the corporate domain, reduced spam, improved IT efficiency and uptime, and freed engineering teams while providing ongoing Proofpoint support.