Case Study: Global Auto Parts Manufacturer achieves near-total phishing protection and improved security team productivity with Proofpoint

Global Auto Parts Manufacturer Benefits from Managed Security Awareness Training

A U.S.-based global manufacturer and distributor of replacement motor vehicle parts faced a steady stream of fraudulent and targeted phishing emails that repeatedly evaded detection, creating a “whack‑a‑mole” problem for its security team. Manual analysis of up to dozens of suspicious messages a day consumed significant time—often 15–60 minutes per message—and a prior training vendor left gaps that required a full‑time resource. The company needed to reduce successful phishing, raise employee awareness, and automate triage and remediation.

The company deployed an end‑to‑end Proofpoint solution—Email Protection with TAP and TRAP, Closed‑Loop Email Analysis and Response (CLEAR) with PhishAlarm and PhishAlarm Analyzer, plus Managed Proofpoint Security Awareness Training (mPSAT)—to automate reporting, analysis, and cleanup and to run targeted training campaigns. The result: virtually all malicious emails are blocked, employee reporting and engagement increased (PhishAlarm clicks rose from 5% to 25% in under six months), triage time dropped from hours to minutes, and the security team’s productivity markedly improved.