Case Study: Carestream Health, Inc. achieves 90%+ reduction in spam and phishing with Proofpoint Email Protection

Gaining Broad Frontline Defense Against Email Threats

Carestream, a global provider of medical, dental and industrial imaging solutions, was struggling with a complex IBM Domino email environment and multiple domain aliases that left users exposed to overwhelming volumes of spam, phishing, spoofing and malware. Legacy tools couldn’t provide the granular control or visibility needed, which drove up support tickets, led to repeated malware and ransomware incidents, and consumed significant end-user and IT time.

After a proof-of-concept, Carestream deployed Proofpoint Email Protection and Targeted Attack Protection with Attachment Defense (cloud-hosted with on‑prem options) and changed its MX records. The solution immediately blocked over 90% of spam and phishing, supported the company’s aliasing scheme, consolidated management into one console, saved roughly half an FTE per week, enabled user self-service via digests, and let the IT team take on new responsibilities without adding headcount.

Carestream Health, Inc.

Gary Shellenbarger

Manager of Infrastructure Technologies and Engineering