Case Study: FirstPort achieves improved email threat detection and rapid remediation with Proofpoint

FirstPort Enlists Proofpoint to Help Plan Ahead for the Evolving Threat Landscape

FirstPort, the UK’s leading full-service residential property manager caring for 232,000 homes, faced a sudden shift to remote work for 3,500 employees that expanded its attack surface and exposed gaps in email security. The security team lacked visibility into who was being targeted and how, while increasingly sophisticated phishing and impersonation attacks were getting past its existing controls.

FirstPort deployed Proofpoint solutions—including Targeted Attack Protection (TAP), Threat Response Auto‑Pull (TRAP), Internal Mail Defense and CLEAR—for layered email and cloud protection, automated removal of malicious messages, and streamlined user reporting. The result was significantly improved threat detection and visibility, faster remediation (removing threats from hundreds of mailboxes in seconds versus a prior incident that took 10 days to remediate 65 machines), higher IT productivity, and clearer reporting to demonstrate ROI.

FirstPort

Sawan Joshi

head of information security