Case Study: Coventry University achieves 30% fewer spam reports and streamlined email security with Proofpoint

Coventry University Group Safeguards Students and Faculty With Proofpoint Human-Centric Security

Coventry University Group, which serves about 36,000 students, needed an email security approach that protected users and infrastructure without degrading the student experience. Their previous spam filter repeatedly failed during critical enrollment periods, creating backlogs and risking student engagement, while evolving threats like phishing and ransomware increased pressure on a small IT team that wanted to consolidate disparate tools and empower users to act on threats.

The university deployed Proofpoint’s Threat Protection suite—Email Protection, Email Fraud Defense, and Secure Email Relay—integrated with Microsoft 365 and onboarded in a phased six-week rollout. The human-centric solution separated application and user email, improved visibility, and made reporting easy for users, driving about a 30% reduction in reported spam, fewer support tickets, and simplified management that saved the equivalent of roughly 2–3 full‑time staff.

Coventry University

Steve Rogers

Chief Technology Officer