Case Study: Certified Collateral Corporation slashes insider‑threat detection and investigation time with Proofpoint Insider Threat Management

CCC Information Services Uses Proofpoint Insider Threat Management (ITM) for Proactive Detection and Cultural Shifts

Certified Collateral Corporation (CCC) is a SaaS provider serving the automotive industry that handles sensitive consumer and enterprise data for insurers, manufacturers, repairers and suppliers. After an insider incident in 2016, CCC needed a more accurate, low‑overhead way to monitor user activity across firewalls and workstations, enable 1,700 employees and contractors to work securely, and accelerate incident investigations while supporting a security‑conscious culture.

CCC deployed Proofpoint Insider Threat Management (ITM) to record real‑time user behavior, alert on out‑of‑policy actions, and integrate with existing security, legal and HR processes. The solution enabled proactive risk detection (e.g., USB and cloud usage), cut investigation time from six–seven hours to 10–15 minutes, reduced mean time to detection, and provided contextual data to support faster, cross‑team response.

Certified Collateral Corporation

Daryl Brouwer

Chief Information Security Officer