Case Study: Inside Online achieves unified communications, smarter working and better time accountability with ProofHub

Inside Online - Customer Case Study

Inside Online, a digital marketing team based in Chester, U.K., struggled with fragmented account management: teams worked independently on the same clients, used different task and time-tracking systems, and relied on individual team members for client updates, making it hard to measure time, control profitability, and keep work moving during absences. To solve this, they implemented ProofHub as their central project and communication platform.

ProofHub unified communications and task management, giving managers and any team member a real-time view of client activity, enabling earlier detection of bottlenecks, consistent time tracking, and clear visibility into the real cost of resources per client. As a result, Inside Online reports improved collaboration and accountability, smoother operations during staff absences, and smarter decision-making around profitability.

Inside Online

Matt Cooper

Inside Online