Case Study: First American streamlines online notarization with Proof

Meet Sally Taylor, a Trust Trailblazer in Online Closings

First American, a major title insurance and settlement services provider, was facing growing customer demand for remote and convenient closing experiences. The challenge was to implement a secure and efficient remote online notarization (RON) solution that could scale to meet this demand while gaining internal support from key stakeholders across compliance and operations. They partnered with Proof to use its online notarization platform.

By implementing Proof's RON solution, First American was able to centralize its notarization process and leverage features like the Notarize Network to handle overflow signings. The results were significant, including the completion of over 50,000 RON signings. Proof enabled First American to offer a highly convenient service that customers want, which also received top ratings from its internal escrow staff and drastically reduced document return times.

First American

Sally Taylor

Digital eClosing Manager