Case Study: Wallace Bishop Jewellers achieves consolidated systems and tight inventory control with Pronto Software (Pronto Xi)

Wallace Bishop Jewellers A rare challenge, a priceless solution

Wallace Bishop Jewellers, one of Australia’s largest jewellers with 62 stores (including six Hardy Brothers locations), needed to consolidate and modernise disparate inventory, purchasing, warehousing and financial systems after rapid growth and acquisition. Facing unique retail challenges — high‑value small items, exposure to fluctuating gold and foreign‑currency prices, and strict security and accuracy needs — Wallace Bishop engaged Pronto Software to deliver an integrated solution based on the Pronto Xi platform.

Pronto Software implemented a customised Pronto Xi suite mapped to a 159‑point checklist to provide tight inventory visibility, real‑time foreign‑exchange linked financials, automation and scalable future proofing. The Pronto solution gave Wallace Bishop full stock visibility and physical control (minimising shrinkage and improving distribution accuracy and security), delivered FX valuations in seconds for outstanding and future orders, and enabled stores to tailor stock to local demand — producing measurable gains in accuracy, productivity and cost management.

Wallace Bishop Jewellers

Ian Winterburn

Chief Financial Officer