Case Study: Lincom Group achieves operational efficiency and a single source of truth with Pronto Software's Pronto Xi ERP

Driving operational efficiency and customer service excellence with a single source of truth

Lincom Group, a family‑owned supplier to the quarry, mining, recycling and forestry sectors, was held back by an aging Microsoft Dynamics AX system that relied on spreadsheets, manual reconciliations and double entry. After evaluating options, Lincom selected Pronto Software and its Pronto Xi ERP (including Mobile Service, job costing and Rental applications) to deliver the modern functionality and data sharing the business needed.

Pronto Software implemented Pronto Xi using a prototype‑based approach, rolling out dashboards, automated reporting, Mobile Service integration and a Rental module to create a single source of truth across Lincom’s four divisions. The change eliminated double handling and timesheet errors, enabled real‑time visibility for leaders, and delivered measurable impact — including tens of thousands of dollars saved per year and clear productivity and performance gains.

Lincom Group

John Edwards

Chief Operating Officer