Case Study: Dixon Group achieves real‑time distribution visibility and faster month‑end processing with Pronto Software

Dixon Group – Getting all the right connections

Dixon Group, a long-standing Canadian supplier of industrial hose fittings with manufacturing and distribution centres across four provinces, was struggling with two heavily modified, disparate IT systems—one for distribution and one for manufacturing—that required manual consolidation and prevented real‑time visibility of stock and reliable backorder processing. Looking for an ERP that provided stock‑in‑hand and stock‑available‑to‑promise data and first‑come, first‑served batch backorder handling, Dixon engaged Pronto Software (via its Canadian partner PSA Inc.) and evaluated the Pronto Xi platform.

PSA Inc. implemented a staged rollout of Pronto Xi modules (financials, costing, sales and purchasing, MRP/DRP, shop floor control and reporting), with pilots, training and a controlled cutover to avoid supply‑chain disruption. The Pronto Software solution delivered real‑time financial and distribution visibility, more efficient order‑date driven batch backorder releases, faster month‑end processing and noticeable distribution efficiencies, and Dixon is now expanding into CRM and EDI modules.

Dixon Group

Wes Mark

IT Manager