Case Study: Hobart Canada achieves real-time financial visibility and improved service productivity with Pronto Software's Pronto Xi

Developing a recipe for success

Hobart Canada, a long-standing supplier of commercial foodservice equipment, faced a major IT challenge when its heavily customised, in‑house ERP could no longer support changing business needs, limiting growth and profitability. Seeking a modern, flexible system to improve productivity, reduce costs and enable future growth, Hobart Canada selected Pronto and its Pronto Xi solution to replace the legacy software.

Pronto customised Pronto Xi to deliver real‑time financials, integrated service management, CRM and inventory visibility; the Financials module now produces near‑instant, drill‑down reports, while the Service Scheduler gives real‑time visibility of technicians and jobs. As a result, Pronto’s implementation improved decision‑making and staff productivity, tightened inventory control through mobile logging of parts, and strengthened customer service—giving Hobart Canada the operational visibility it needs to support growth.

Hobart Canada

Orhan Musayev

Controller