Case Study: CTG Insurance strengthens customer service with a Pronto Marketing website redesign

CTG Insurance reinforces customer service with Pronto Marketing's StoryBrand website

CTG Insurance, an insurance firm based in Grand Blanc, MI, needed a new website that better reflected its strong customer service ethos after previous agencies failed to meet expectations. They partnered with Pronto Marketing for a website design and build to create a high-functioning online presence that would reinforce their personalized approach.

Pronto Marketing implemented a solution that included an introductory video to add a personal touch and designed a journey-driven website with a streamlined "Start a Quote" page. The new WordPress site successfully visualizes the client's process and makes it easier for potential customers to engage, ultimately creating a website that matches the company's customer service promise.

CTG Insurance