Case Study: RadioWorks Communications Inc. achieves streamlined growth and better business visibility with Promys PSA

Wireless Communications solution and support provider RadioWorks selects Promys PSA business software to support growth and evolution

RadioWorks Communications Inc, a wireless communications solution and support provider in Victoria, BC, needed a better way to manage growth and replace legacy business software. The company wanted clearer real-time visibility into sales opportunities, revenue forecasts, billable time, and project profitability, while also reducing the manual effort spent coordinating schedules and order fulfillment. Promys PSA was selected to help bring CRM, quoting, project management, help desk, service contracts, inventory, and the customer portal into one platform.

Promys implemented its enterprise PSA business software for RadioWorks Communications Inc, along with QuickBooks integration to streamline financial updates. The solution helped centralize operations, improve access to timely information, and reduce manual administrative work, giving the team better data for business decisions. Promys said its updated implementation and training approach would also help RadioWorks transition quickly and focus on growth.

RadioWorks Communications Inc

Stefan Hudson

General Manager