Case Study: TELECON Inc. achieves real-time forecasting and streamlined project delivery with PROMYS PSA

Telecon selects Promys PSA software to tackle Forecasting, Project Delivery and Post Sales Support

TELECON Inc., a Canadian telecommunications solutions provider, selected PROMYS PSA in 2011 to support growth in its structured cable division. Facing fragmented systems that made vendor pricing, forecasting, project delivery and post‑sales support hard to manage, TELECON needed a single, integrated platform to bring order and scalability to its operations.

PROMYS delivered an end‑to‑end professional services automation solution that unified opportunity-to-help‑desk workflows and automated service management, resource and revenue forecasting, project delivery and support. The result was real‑time visibility into project profitability, forecasting and utilization, elimination of duplicate data entry, smoother handoffs across sales and delivery, and better-informed decision making that supports TELECON’s growth and competitiveness.

TELECON

Andre Campagna

GM