Case Study: igniteCSG achieves scalable growth and real-time business visibility with Promys PSA

Cisco Partner igniteCSG selects Promys PSA Software to Automate Business Processes to Prepare for Future Growth

igniteCSG, a fast-growing Cisco partner specializing in telepresence and video conferencing, needed a scalable business platform to support rapid growth and pursue Cisco Gold/Master status. The company lacked real-time visibility into resource and revenue forecasting, mid-project profitability and post-sales support, and wanted a system that would not be outgrown as projects and complexity increased.

igniteCSG selected Promys Enterprise PSA to automate processes and deliver the analytics and operational visibility the management team required. Promys provided real-time resource and revenue forecasting, mid-project profitability insight, labor-utilization tools and audit support, giving igniteCSG a scalable infrastructure, clearer decision-making data and a stronger foundation for future growth and partner certification.

igniteCSG

Steven Taylor

Managing Partner