Case Study: Total Support Services achieves configurable gate and barrier control with Promwad

Total Support Services deploys Windows 11 relay control software in 24h with Promwad

Total Support Services, a UK-based security and facilities services provider, faced a challenge with a rigid and hard-to-maintain Windows prototype for controlling client gates and barriers. They needed a flexible software solution that would work with their existing industrial PCs and relay hardware, allowing their engineers to configure control layouts without altering the underlying code. They partnered with Promwad for its expertise in .NET desktop tools for industrial automation.

Promwad developed a configurable .NET 8 control system for Windows 11, consisting of a visual layout editor and a full-screen operator app. The solution outputs JSON layouts to control I/O cards over TCP, providing the flexibility the client required without hardware changes. The resulting software is easily deployable and maintainable, leading to positive feedback from end customers and plans for further extension, demonstrating a cost-effective project delivered within budget.

Total Support Services