Case Study: OpenStack achieves a rapid self-service IaaS portal enabling customers to provision VMs in minutes with PromptWorks

OpenStack - Customer Case Study

OpenStack, a provider of business continuity, information security, IT disaster recovery, and cloud systems, needed a new customer-facing IaaS portal to let customers provision infrastructure in minutes instead of days, add self-service to reduce support costs, and ultimately consolidate multiple portals into one. They engaged PromptWorks for its DevOps and Agile expertise to break out of a waterfall process and accelerate development.

PromptWorks delivered the solution using Agile practices, test‑driven development, pair programming, and a customized CI/CD pipeline, producing a demo-ready portal in four months and an OpenStack-based production release by September 2015. PromptWorks’ work enabled customers to self‑provision VMs in minutes rather than days, added billing and multi‑region support, allowed real‑time feature toggling, and met aggressive timelines and budgets while reducing development time and story churn.

OpenStack