Case Study: Germany Automobile Manufacturing Company achieves social media brand monitoring with PromptCloud

Germany Automobile Manufacturing Company - Customer Case Study

Germany Automobile Manufacturing Company partnered with PromptCloud to monitor brand and product mentions across social media, specifically Twitter and Instagram. The challenge was to automatically capture posts mentioning their brand, along with key details such as post URL, username, likes, comments, retweets, and hashtags used.

PromptCloud delivered a site-specific crawl and extraction solution using Twitter and Instagram APIs, running daily keyword-based monitoring and sending the extracted data in JSON format directly to the customer’s S3 servers. The initial setup was completed in just 3 days, after which data flowed steadily, helping the client gain customer sentiment insights while reducing costs compared with an in-house crawling setup.