Case Study: Sport & Spine PT increases profit margin by 25% with Prompt

Sport & Spine PT increases profit margin by 25% with Prompt

Sport & Spine PT, a physical therapy practice, had previously selected an EMR and RCM vendor that proved to be a major mistake. The software provided inaccurate analytics and a lack of transparency, forcing their COO to spend excessive time managing denials and fighting fires, which led to a decline in revenue and increased operational aggravation.

The practice switched to Prompt Health's EMR and RCM platform, bringing their billing operations in-house with the support of Prompt's training and software. The solution provided transparency, accurate real-time reporting, and tools to easily manage denials. As a result, Sport & Spine PT increased its revenue per visit by 19.5%, eliminated A/R over 60 days, and achieved a 25% increase in its overall profit margin.

Sport & Spine PT

Chris Campbell

Founder