Case Study: Universus Physical Therapy streamlines billing and documentation with Prompt Health

Prompt helps Universus Physical Therapy use 1 biller for 10 providers

Universus Physical Therapy, a 10-provider physical therapy practice, faced challenges with inefficient internal communication, cumbersome workflows, and therapists spending too much time on documentation. The practice owner, Shaden Ghattas, sought a solution to modernize operations and turned to the vendor Prompt Health for its practice management platform.

By implementing Prompt's system, Universus streamlined its communication with features like tagging and task creation. The platform significantly reduced the time therapists spent on notes, enabling more documentation to be completed during work hours. Prompt's billing capabilities made the practice so efficient that they now manage all claims and accounts receivable for their 10 providers with just a single biller, greatly improving operational scale and focus on patient care.

Universus Physical Therapy

Shaden Ghattas

Owner