Case Study: Mountain Land Physical Therapy cuts overtime costs and boosts clinician satisfaction with Prompt Health's Sidekick

Mountain Land Physical Therapy cuts overtime costs and increases clinician satisfaction with Sidekick

Mountain Land Physical Therapy, a large physical therapy organization with 72 locations, faced challenges with clinician burnout, rising overtime costs, and billing inefficiencies due to delayed documentation. Their rapid growth exacerbated these issues, impacting productivity and staff retention. They sought a technology partner to help address these operational challenges and chose to evaluate AI scribing solutions, including from vendor Prompt Health.

Prompt Health implemented its Sidekick AI scribing solution, which was selected for its flexible licensing and seamless integration. The results were transformative, including a 58% reduction in weekly overtime, saving $11,000 monthly. Documentation time was cut by up to 75%, significantly improving clinician work-life balance, accelerating the revenue cycle, and making the company more attractive to new hires.

Mountain Land Physical Therapy

Madison Splan

DPT and Director of Operations