Case Study: Montana Spine & Joint Rehab achieves 24% revenue growth with Prompt Health

Montana Spine & Joint Rehab sees 24% revenue growth and $60k annual labor savings by switching to Prompt

Montana Spine & Joint Rehab, a physical therapy clinic, faced significant operational headaches due to an inefficient EMR and a third-party billing provider that offered poor customer service and unclear reporting. Seeking an all-in-one platform with robust reporting and better support, they turned to the vendor Prompt Health for its EMR and practice management solution.

By implementing Prompt, the clinic streamlined its operations, bringing billing in-house with no prior experience and leveraging the platform’s automation for tasks like digital patient intake and Google review generation. This resulted in a 24.4% revenue growth, $60,000 in annual labor savings, a reduction in days in accounts receivable, and over 85% of patients completing intake online. Prompt provided the tools and support that directly fueled the practice's profitability and growth.

Montana Spine & Joint Rehab

Lisa Richards

Owner