Case Study: Rehab 2 Perform boosts clinic efficiency and patient access with Prompt Health

Modernizing their practice by boosting clinic efficiency and patient access to care

Rehab 2 Perform, a ten-location physical therapy practice, sought to modernize its operations and improve patient access to care. Their previous systems relied heavily on manual processes, creating inefficiencies for their administrative staff and barriers for patients trying to schedule appointments. To address this challenge, the practice partnered with Prompt Health and implemented its practice management platform.

By adopting Prompt's solution, Rehab 2 Perform significantly boosted efficiency and enhanced the patient experience. The implementation of online scheduling allowed 37% of visits to be booked without staff intervention. Automations reduced the administrative burden, enabling one admin to support 4-5 therapists and decreasing the number of missed notes. Prompt provided the technology and customer success support that empowered the practice to reallocate resources towards competitive clinician wages and, most importantly, focus on delivering exceptional patient care.

Rehab 2 Perform

Josh Funk

CEO/Founder