Case Study: Marino Physiotherapy saves time and improves reporting with Prompt Health

Marino Physiotherapy saves time and is more data-driven with Prompt

Marino Physiotherapy, a six-clinician practice in Knoxville, was facing significant challenges with its previous large EMR vendor, including unreliable customer service, billing issues, and delayed claims that were costing the business money. Seeking a more efficient solution, owner Alaina Marino turned to Prompt Health and its EMR platform to address these critical operational problems.

By implementing Prompt, the practice leveraged automated documentation tools like standardized phrases and the autoscribe feature to drastically reduce evaluation time from 28 minutes to just 4-6 minutes. The solution also provided robust reporting capabilities and online scheduling, which improved data-driven decision-making and freed up staff time. These changes led to increased satisfaction for both patients and staff, and enabled the team to achieve a better work-life balance, ultimately helping Marino Physiotherapy focus on delivering exceptional patient care.

Marino Physiotherapy

Alaina Marino

Owner