Case Study: Greendale Physical Therapy increases revenue per visit with Prompt

How Greendale Physical Therapy increased their revenue per visit with Prompt

Greendale Physical Therapy, a practice with six locations in central Massachusetts, was facing significant challenges with its previous EMR system, including frequent downtime and poor support. This was disrupting workflows and hindering growth, leading owner Jon Dooley to seek a new, all-in-one solution for documentation and billing from a vendor like Prompt Health.

By implementing Prompt's platform, the practice streamlined documentation with easy-to-use templates and introduced a digital check-in process that reduced front desk stress. The key outcome was the ability to access actionable reporting, which allowed them to measure and successfully increase their revenue per visit. Prompt Health's solution also simplified staff training through Prompt University, saving considerable time and creating a more efficient operation.

Greendale Physical Therapy

Jon Dooley

Owner